Client Feedback

If you would like to complete our client feedback survey, please download it by clicking here.

This can be returned via post or email to the details below:

18 Portland Square
Bristol
BS2 8SJ
Tel: 0117 909 4000
DX: 122076 Bristol 11

Alternatively, please fill in the form below:

Channel Referrer Device

Name  

Email  

Telephone  

1. How would you rate our reception area and the greeting you received?

Poor Good Excellent N/A

 

If poor or good, how do you think we could improve this aspect of our practice?  

2. How would you rate our verbal communication with you? (e.g phone or in the office)

Poor Good Excellent N/A

 

If poor or good, how do you think we could improve their service to you?  

3. How would you assess the communication, be it by letter or e-mail, that you received?

Poor Good Excellent N/A

 

If poor or good, how do you think we could improve this aspect of our practice?  

4. How would you rate your understanding and commitment to the action that was taken on your behalf?

Poor Good Excellent N/A

 

If poor or good, how do you think we could improve this aspect of our practice?  

In general terms, how would you assess our service for you?

Poor Good Excellent N/A

 

If you have any suggestions for how we could improve things that have not been dealt with above, please comment here  

Would you be likely to recommend this firm to others?

Yes No Undecided

 

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